Germany: 2–3 business days

Europe: 3–7 business days

International: 7–14 business days (depending on customs clearance)

Germany: Free; European Union: 15€; Rest of the World: 30€

Yes, we provide worldwide shipping! Delivery times typically range from 7 to 14 business days, depending on your location and customs processing. If you have any further questions or need additional details about shipping options, please let us know.

If you wish to cancel your order, please contact our customer service team by email at hello@chateaugalore.com. Provide your order number along with your cancellation request. If your order hasn't been processed for shipping yet, we'll cancel it promptly. Should your order already be in process or dispatched, we will assist you with the return process.

If you receive the wrong product, please contact our customer service team immediately using the same contact details provided above. Include your order number and a brief description or photo of the item received. We'll promptly arrange for a return and send you the correct product at no additional cost.

Yes, we do. If you receive a faulty item, please contact our customer service team using the same details provided above. Please include your order number along with a brief description or photo of the fault. We will arrange for an exchange or replacement at no additional cost.

Wool requires only gentle care. Let your Suit Sportif breath: Air it out, allowing the fabric to refresh and revive. To keep your two-piece, jacket or trousers in shape, we recommend steaming or ironing. When the time comes for a deeper cleanse, dry cleaning will ensure the tale of your garment continues.

Our standard warranty covers manufacturing and material defects and is valid for 12 months from the date of purchase. If a defect occurs during this period that is not due to improper use or normal wear and tear, please contact us. Depending on the situation, we will offer repair, replacement, or a refund.